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Giving & Receiving Feedback

(3 Hours)

Are you dealing with a boss or peer who is driving you crazy? Learn how to deliver feedback in a way that will retain critical relationships, demonstrate your leadership with others, and redirect behaviors that derail teams and groups.  By the end of the workshop, participants will:

  • Identify the impact of delivering feedback, and why they tend to avoid it
  • Understand the impact of the Ladder of Inference, and how to recognize when it occurs
  • Develop skills around delivering both reinforcing & redirecting feedback to both peers and leaders
  • Develop self management skills so that they can learn from the feedback that we get